RT by @srkolman: We're sharing top takeaways from @CCW_Digital Market Study: Smart Contact Centers, and exploring how contact centers must evolve in order to meet new customer expectations. Watch it on demand now: https://cresta.com/webinars/making-your-contact-center-smart-with-ai/ #customerservice #customerexperience

#MondayMotivation⭐️ Check out our favorite success stories to see how your company can use generative AI to enhance customer interactions, agent coaching, and employee experience. #contactcenter #callcenter #successstory https://cresta.com/customers/

RT by @EvanKirstel: Hear from some of our partners why they chose to partner with #Five9 as their #CCaaS solution and how we have helped them deliver excellent customer experiences. Watch now. #PartnerSuccess @Calabrio @Cresta @Pindrop @InflowComm @TheLevelAI @ServiceNow http://spr.ly/6015PWHyJ

RT by @BrandNameSlogan: Join our panel of experts from #Five9, @Google, @Cresta, @Definedai, & @CohereAI, to learn the importance of considering ethics when developing and deploying #AI systems, shedding light on key considerations organizations should prioritize. Tune in! http://spr.ly/6011PsqPz

With AI, contact centers no longer have to be limited by traditional coaching methods. Explore how to supercharge your contact center coaching workflows and transcend the limitations of human bandwidth in our latest blog: https://cresta.com/blog/creating-the-super-coach-how-ai-elevates-contact-center-managers/ #contactcenterai #generativeai

In their first Enterprise Coaching Globe report, @AragonResearch1 evaluated and compared 15 providers in the enterprise coaching market, including Cresta. Download the full report for all the details: https://cresta.com/reports/the-aragon-research-globe-for-enterprise-coaching-2024/ #enterprisecoaching #aragonresearch

Hear from some of our partners why they chose to partner with @Five9 as their #CCaaS solution and how we have helped them deliver excellent customer experiences. Watch now. #PartnerSuccess @Calabrio @Cresta @Pindrop @InflowComm @TheLevelAI @ServiceNow http://spr.ly/6011PWHy1

We’re looking forward to Frost & Sullivan’s Customer Contact West next week in Huntington Beach! Meet us there for an incredible opportunity to learn tactics for executing your #transformation roadmap! #Frost_CC >@Frost_CC https://www.customercontactmindxchange.com/west/

RT by @srkolman: AI-driven experiences are shaping the future of brand building and driving contact center revenue! Get the latest insights in this article with Cresta CTO Tim Shi and Jon Arnold. @timshi_ai @arnoldjon #ai #cx https://cresta.com/blog/brand-building-experiences-cresta-cto-co-founder-on-driving-contact-center-revenue-with-ai/

Join our panel of experts from #Five9, @Google, @Cresta, @Definedai, & @CohereAI, to learn the importance of considering ethics when developing and deploying #AI systems, shedding light on key considerations organizations should prioritize. Tune in! http://spr.ly/6014PsqMp

The 2024 Aragon Research Globe for Enterprise Coaching Report shares insights into the evolving function of coaching and the qualities that solutions need to adapt to these changes. Get the key takeaways here! @AragonResearch1 #enterprisecoaching https://cresta.com/blog/cresta-recognized-as-leader-in-the-aragon-research-globe-for-coaching/

Hear from some of our partners why they chose to partner with #Five9 as their #CCaaS solution and how we have helped them deliver excellent customer experiences. Watch now. #PartnerSuccess @Calabrio @Cresta @Pindrop @InflowComm @TheLevelAI @ServiceNow http://spr.ly/6016PWHHg

Hear from some of our partners why they chose to partner with @Five9 as their #CCaaS solution and how we have helped them deliver excellent customer experiences. Watch now. #PartnerSuccess @Calabrio @Cresta @Pindrop @InflowComm @TheLevelAI @ServiceNow http://spr.ly/6013PWHHd

Exciting news 🎉 We're honored to be recognized as a "Leader" in the 2024 Aragon Research Globe™ for Enterprise Coaching Report, for our AI-powered contact center solutions that are transforming enterprise businesses. Learn more in our press release: https://cresta.com/press/cresta-named-a-leader-in-the-aragon-research-globe-for-enterprise-coaching-2024/