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About
Deflect incoming emails, preserving support team resources for critical tasks while ensuring efficient and automated email resolution.
Website Rank
2.32M
2.32M
Category Rank
(None) -
(None) -
Country Rank
(US) 2.64M
(US) 2.64M
Website Traffic
21.6K
21.6K
Monthly Visits Trend
Top Traffic Countries
Top Traffic Sources
Recent Reviews
20
20
Company Size
-
-
Employees On Linkedin
-
-
Twitter Followers
128
128
Twitter Likes
30
30
Twitter Posts
197
197
Facebook Followers
-
-
Facebook Likes
-
-
Summary
Deflekt.ai is an all-in-one toolkit that puts your support on auto pilot, allowing you to answer questions before they become tickets.
Features
- Automatically answer up to 50% of customer questions
- Add content from webpages, documents, and local files
- Enable support on multiple channels like email, Slack, Teams, and web chat
- Customize and localize text to match your brand tone of voice
- Always offer a route to human support when needed
- Monitor conversations, learn from them, and improve your documentation
- Deflect customer and coworker support tickets
- Answer customer questions on website chat or email
- Answer coworker questions on Slack, Teams, or email
- Add a chat bubble to your website or intranet
- Try out all features with 100 free deflection credits
Use Cases
- Answering customer support questions
- Answering coworker support questions
- Reducing support workload for helpdesk software users
- Answering customer questions through email, Slack, Teams, and web chat
- Improving documentation and reducing support tickets
Recent Reviews (20)
2023-10-19
2023-10-19
2023-10-17
2023-10-17
2023-10-17
2023-10-16
2023-10-16
2023-10-11
2023-10-10
2023-10-08