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About
AI software that transforms customer data into valuable business insights, providing AI-generated emails, conversations, offers, and cross-departmental insights to enhance customer interactions and boost productivity.
Website Rank
476
476
Category Rank
(Computers_Elect…) 10
(Computers_Elect…) 10
Country Rank
(US) 275
(US) 275
Website Traffic
83.9M
83.9M
Monthly Visits Trend
Top Traffic Countries
Top Traffic Sources
Recent Reviews
8
8
Company Size
10001 - None
10001 - None
Employees On Linkedin
71372
71372
Twitter Followers
8.03K
8.03K
Twitter Likes
10661
10661
Twitter Posts
10809
10809
Facebook Followers
-
-
Facebook Likes
784000
784000
Summary
Salesforce AI delivers trusted, extensible AI grounded in the fabric of our Platform. Utilize our AI in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department, and industry with Einstein.
Features
- Sell faster with trusted AI for sales
- Deliver more personalized and impactful customer service experiences
- Drive personalization and productivity at scale with predictive and generative AI
- Personalize every buyer and merchant experience with ecommerce AI tools
- Build and customize a conversational AI assistant for CRM
- Deploy trusted AI on the Salesforce Platform
Use Cases
- Sales AI: Write emails enriched with customer data, generate concise summaries of sales calls, and use actionable insights to inform conversations
- Customer Service AI: Surface relevant information during customer support interactions, summarize case resolutions, and build a knowledge base
- Marketing AI: Boost engagement, build personalized customer journeys, and automatically customize outreach
- Commerce AI: Generate product descriptions, recommend relevant products, and create seamless buying experiences
- Einstein Copilot: Build and customize a conversational AI assistant for CRM
- Einstein Trust Layer: Explore the benefits of AI without risking sensitive data
Pricing
Small Business
N/A
N/A
Recent Reviews (8)
2023-10-18
2023-10-17
2023-10-17
