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About
Automatically measure the cost of every customer interaction so you can find opportunities to improve and reduce service cost.
Website Rank
4.5M
4.5M
Category Rank
(Computers_Electβ¦) 12.3K
(Computers_Electβ¦) 12.3K
Country Rank
(US) 2.25M
(US) 2.25M
Website Traffic
34.6K
34.6K
Monthly Visits Trend
Top Traffic Countries
Top Traffic Sources
Recent Reviews
15
15
Company Size
11 - 50
11 - 50
Employees On Linkedin
24
24
Twitter Followers
272
272
Twitter Likes
64
64
Twitter Posts
323
323
Facebook Followers
-
-
Facebook Likes
-
-
Summary
Reveal the cost and business impact of every support case.
Features
- Score Every Issue by True Cost
- Reveal Service Cost by Product Area
- Go beyond generic 'Sentiment'
- Show the ROI of Customer Support Decisions
- Prioritize effectively
- Make business cases easy
- Want a cheat sheet for all of Finance's questions?
Use Cases
- Build a better feedback loop with product
- Empower data-driven headcount decisions
- Drive data-driven staffing decisions
- Reduce cost of service
- Find the cost-saving levers that make sense for your business
- Prioritize projects based on bottom-line impact
- Translate your asks for more resources into ROI on service cost
Pricing
Business
Contact Us
annually
Upgrades
Contact Us
Recent Reviews (15)
2023-10-02
2023-10-02
2023-07-19
2023-07-17
2023-07-11
2023-06-27