Where do the world's best brands see the biggest ROI of #GenerativeAI in their customer support over the next several years? ➡️ Agent Assist ⬅️ With our human in the-loop technology, AI works together with human expertise, ensuring conversations flow seamlessly.

Thinking about diving into DIY AI solutions for your CX? ❗Hold on❗ Our experience observing more than 100 in-house DIY implementations & talking to technology leaders is that hidden costs typically run 50-75%⬆️ than original estimates. Expert guidance might be your best bet.

"I didn't have to repeat myself and it wasn't frustrating." With our human in the loop technology, your needs are understood from the get-go, making every interaction smooth and hassle-free. That's something to celebrate.

PWC reports that 32% of customers will leave a brand after just one bad experience. This holiday, prioritize top-notch CX for lasting loyalty! Check out our latest blog debunking three customer service myths: https://bit.ly/3Q8DipE #CX

Customer Service Appreciation Week may be over, but we're still celebrating. Why? Because our IVAs get asked 3,780 times per month if it's a real person. Now that's something to celebrate. #AI #HumanInTheLoop #ConversationIA #CX

Interactions #IVA is built for contact centers. Our customers: ✨ Achieved 80% customer satisfaction ✨ Experiences 60% reduction in costs ✨ Annual savings of 20% in call handling costs You could, too. Let's talk: https://bit.ly/3PZEkV1

Discover the potential of advanced conversational AI to revolutionize customer support through natural interactions, human collaboration and measurable success. @interactionsco #SponsoredContent https://bit.ly/3RVBiSV

Check out Peter Mullen of @interactionsco on #AmazingBusinessRadio! He talks about conversational AI and how it is changing customer support. https://hyken.com/amazing-business-radio-show/enhancing-customer-support-efficiency-with-ai-human-collaboration/ #customerservice #customerexperience #CX

Tune in to Amazing Business Radio! We have Peter Mullen of @interactionsco! He talks about the power of AI in customer service and the benefits of integrating human support when necessary. https://hyken.com/amazing-business-radio-show/enhancing-customer-support-efficiency-with-ai-human-collaboration/ #customerservice #customerexperience #CX

“AI is going to make the birth of the Internet look quaint. That’s how large, distributed, and massive this shift in business and life is.” Tune in to #AmazingBusinessRadio with Peter Mullen of @interactionsco. https://hyken.com/amazing-business-radio-show/enhancing-customer-support-efficiency-with-ai-human-collaboration/ #customerservice #customerexperience #CX

Why are IVAs great at parties? Because they always know how to keep the conversation flowing smoothly without any awkward pauses! #AI #IVA #CX

A new episode of Amazing Business Radio is here! This week, we have Peter Mullen, CMO of @interactionsco. He talks about the power of AI in customer service and the benefits of integrating human support when necessary. https://hyken.com/amazing-business-radio-show/enhancing-customer-support-efficiency-with-ai-human-collaboration/ #customerservice #AI #CX

A new episode of #AmazingBusinessRadio airs tomorrow! This week, we have Peter Mullen of @interactionsco. He talks about conversational AI and how it is changing customer support. You can catch episodes at http://www.amazingbusinessradio.com #customerservice #customerexperience

Don't tell our IVA it isn't a real person. It gets asked 3,780 times per month that question. Now that's something to celebrate this #CustomerAppreciationWeek.

Customers are comfortable speaking with an AI-powered customer service solution if they can get their problem resolved quickly. But without humans in the loop, AI risks not keeping pace. Read how AI + human intelligence can be blended to achieve success: https://bit.ly/3LJVBPB

Are you ready to utilize #AI? During our EITK Executive Virtual Roundtable, 56% of attendees were moderately to extremely confident in their organization’s ability to utilize Generative AI for improving #CX and contact center performance in the next 24 months.

Xièxiè. Gracias. Merci. Danke. Thank you. From Mandarin to English, speech to text, our IVAs understand it all. At Interactions, we're celebrating IVA's language prowess this #CustomerServiceAppreciationWeek

38% of people would rather get a cavity filled than contact customer service. Thankfully, conversational AI can help brands provide a #CX with: ▶️ Increased intent understanding ▶️ Human-in-the-loop support ▶️ Reduced wait times & higher efficiencies

Looking for the silver bullet of #AI? Interactions captures value: Global Financial Services: 20-40% increase in self-service features Fortune 20 Company: 20% increase in CSAT Large U.S. Power Utility: Processed over 3.2M payments Learn more: https://bit.ly/48wAbin

Now at #EMACS23: @evergypower, @VistraCorp, and @interactionsco will share learnings from implementing Conversational #AI to get ahead of some of the top #utility industry #trends and challenges. Learn more: https://ow.ly/E1wJ50PAWKa