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About
Empowers businesses with operational insights through valuable metrics, such as time saved and hot topics, allowing teams to identify and address customer pain points effectively.
Website Rank
10.5M
10.5M
Category Rank
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Website Traffic
2.81K
2.81K
Monthly Visits Trend
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Company Size
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Employees On Linkedin
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Summary
Jochem for Ticketing is an internal knowledge assistant that provides instant answers to agents, learns from human answers, and helps save time and reduce stress on support teams.
Features
- Instant answers for your agents
- Save time from team leads
- Learns from human answers
- Fully compliant
- Easy integration with Teams or Slack
- Customer support tool
- Manages escalations and logs
- Operational insights through the platform
- Connects company apps and knowledge sources
- Custom integrations
- Self-improving knowledge base
- GDPR compliant
- Direct integration with messaging tool
- Unlimited requests
Use Cases
- Sales
- Design
- Creative
- Developer
- Customer support
- Knowledge retrieval and management
