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Knowmax

Gurgaon, Haryana

no-code customer-support

About

Enhance your CX with Knowmax

Website Rank
 
4.02M
Category Rank
(Computers_Electโ€ฆ)
31.4K
Country Rank
(US)
2.18M
Website Traffic
 
49.3K
Monthly Visits Trend
Top Traffic Countries
Top Traffic Sources
Recent Reviews
 
20
Company Size
 
51 - 200
Employees On Linkedin
 
21
Twitter Followers
 
40
Twitter Likes
 
2
Twitter Posts
 
405
Facebook Followers
 
-
Facebook Likes
 
-

Summary

Knowmax is a SaaS product that improves customer engagement by empowering CX teams and digital channels with AI-powered knowledge management capabilities.

Features

  • Create a single source of truth
  • Turn complex SOPs into interactive workflows
  • Breakdown complex problems into clear visuals
  • Help customers help themselves
  • Train better at lower costs
  • Handle concurrent chats hassle-free
  • Content migration
  • Integration with everyday tools

Use Cases

  • Enhancing customer support
  • Reducing errors and shortening AHT
  • Improving overall service delivery
  • Improving collaboration and empowering agents
  • Handling transactions via chatbots
  • Reducing employee onboarding time
Pricing

Basic

$29
Monthly

Pro

$99
Monthly

Enterprise

$199
Monthly
Recent Reviews (20)
Knowmaxai
2023-09-28

Warmest wishes for a peaceful and joy-filled Eid โœจ May your heart and home be filled with love and laughter! #Eid #EidMubarak #EidEMilad

SAP_iO
2023-09-26

Our San Francisco Foundry will host their #CX in Sales & Service Demo Day together with @SAP_CX ๐Ÿฅณ ๐Ÿค ๐ˆ๐ ๐๐„๐‘๐’๐Ž๐ on Oct 25 ๐Ÿ‘ฉโ€๐Ÿ’ป ๐•๐ข๐ซ๐ญ๐ฎ๐š๐ฅ on Oct 30 Register here: https://sap.to/6010uEFCI @aisera_ai @amplifAI @insideboard_tw @Knowmaxai @Neuron7_AI @SalesroomApp

Hyken
2023-09-23

Stay ahead of the competition! Discover 2023's customer service trends, insights, and innovations in this article by Prabhjot Singh of @Knowmaxai. https://hyken.com/customer-experience/guest-post-trends-of-customer-service-in-2023/ #CustomerService #CXTrends

Hyken
2023-09-22

In the coming months, there will be an increasing emphasis on the significance of service. Companies will integrate fresh strategies and technologies into customer support. More insights from Prabhjot Singh of @Knowmaxai! https://hyken.com/customer-experience/guest-post-trends-of-customer-service-in-2023/ #customerservice #CX

Hyken
2023-09-22

This week, we feature an article by Prabhjot Singh at @Knowmaxai. He talks about the trends that customer service and experience professionals can expect for the remaining months of 2023. https://hyken.com/customer-experience/guest-post-trends-of-customer-service-in-2023/ #customerservice #customerexperience #CX

Knowmaxai
2023-08-15

To our fellow Indians, Knowmax wishes you all a very happy 15th August โœจ #india #independenceday #unityindiversity

Knowmaxai
2023-07-04

From our team to yours, we wish you a happy 4th of July! #america #usa #independenceday #4thofjuly #Knowmax

Knowmaxai
2023-06-28

From our team to yours, we wish you a prosperous Eid of happiness and peace! #EidMubarak #Knowmax

Knowmaxai
2023-06-21

Are your support agents slow in answering customer questions? โณ Long handling and hold time at your contact center? Re-valuate your knowledge base. ๐Ÿ” Unlock the benefits of guided knowledge through decision trees, not static KB. Share your thoughts below! #Knowmax #KB #DT

ezpe_al
2023-05-29

Unlock the potential of knowledge-sharing platforms to enhance internal communication and customer support. @Knowmaxai shares key features and benefits in this informative blog post. Maximize your knowledge management strategy now! https://knowmax.ai/blog/knowledge-sharing-platform/ #NotionApp

Knowmaxai
2023-04-21

From our team to yours, we wish you a happy and prosperous Eid! #Knowmax #Eidmubarak #Eid2023 #Festival #Happiness

Knowmaxai
2023-03-07

To thrive in todayโ€™s highly competitive customer service world, you need to make sure you are there for your customers whenever they need your help. So here are some doโ€™s and donโ€™ts to check out for delivering smooth and successful customer self-service experiences. #Knowmax

Knowmaxai
2023-01-01

Page 1 of 365! Hereโ€™s wishing you and your loved ones a wonderful and prosperous 2023! ๐ŸŽŠ #HappyNewYear

Knowmaxai
2022-12-25

Team Knowmax wishes you Merry Christmas & Happy Holidays ๐ŸŽ„. #merrychristmas

Knowmaxai
2022-11-24

Hereโ€™s wishing you and your loved ones a warm and Happy Thanksgiving! #thanksgivingday2022 #happythanksgiving

Hyken
2022-11-05

From contact centers to omnichannel customer support, BPOs have improved how organizations deliver CX. Here are six ways that #BPO can improve the customer experience for your business from Baphira Wahlang Shylla of @Knowmaxai. https://zcu.io/0L32 #customerexperience #CX

Hyken
2022-11-04

Your customers love convenience, and they expect it from you. In this week's guest blog post, Baphira Wahlang Shylla of @Knowmaxai shares how BPO can help you meet customer expectations. https://zcu.io/xO9T #customerservice #customerexperience #CX

Hyken
2022-11-04

This week, we feature an article by Baphira Wahlang Shylla, a digital marketer at @Knowmaxai. She shares how BPOs can enhance your customer experience. https://hyken.com/customer-experience-2/6-ways-bpos-can-boost-customer-experience/ #customerservice #customerexperience #CX

Knowmaxai
2022-11-02

Learn how a leading FinTech startup delivers seamless #customerservice to its 2 million+ users with Knowmax #knowledgemanagement here. https://knowmax.ai/case-studies/onecard-journey-of-providing-seamless-customer-service-through-knowmax/

Knowmaxai
2022-10-31

Wishing you a Happy Halloween from team Knowmax ๐Ÿ•ธ๏ธ๐ŸŽƒ #happyhalloween2022 #Knowmax

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