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Netomi's AI

San Mateo, California

customer-support

About

Netomi's customer service tool goes beyond traditional chatbots to provide automated customer support for enterprise-level businesses

Website Rank
 
700K
Category Rank
(Computers_Elect…)
3.1K
Country Rank
(US)
161K
Website Traffic
 
105K
Monthly Visits Trend
Top Traffic Countries
Top Traffic Sources
Recent Reviews
 
19
Company Size
 
51 - 200
Employees On Linkedin
 
181
Twitter Followers
 
551
Twitter Likes
 
176
Twitter Posts
 
700
Facebook Followers
 
241
Facebook Likes
 
224

Summary

Netomi is an AI-powered customer service platform that enables brands to quickly respond to customer needs, automate customer service inquiries, and analyze customer communication for actionable insights.

Features

  • Leverage Sanctioned Generative AI to respond to customer queries while preserving brand safety and security
  • Extract customer intent and sentiment within seconds to automatically resolve customer service inquiries
  • Choose from auto-pilot, co-pilot, customer insights, or all of the above for automatic resolution and actionable insights
  • Seamless integration with existing agent desk, CRM, and business systems
  • Built for business users with the ability to integrate with backend systems and train on existing knowledge bases

Use Cases

  • Open a new bank account
  • Purchase concert tickets
  • Make a change to order delivery date
  • Make a dinner reservation
  • Check-in early to a hotel
  • Find restaurants open late
  • Find a restaurant nearby
Recent Reviews (19)
lfboteroc
2023-10-20

La IA es clave para elevar la calidad de #CX para los canales de soporte para fintechs Can Ozdoruk @netomi_official https://bit.ly/3tIE04o

DaybreakInsight
2023-10-13

RT by @DaybreakInsight: .@netomi_official has raised $52M in total funding with the latest round in November 2021. See the rest of the vendors in our Daybreak Sunrise for AI #Chatbot Vendors https://daybreakinsights.com/the-daybreak-sunrise-for-enterprise-ai-chatbot-building-platforms/ #ConversationalAI #GenAI

RocketlaneHQ
2023-10-04

Discover the secrets of #CustomerOnboarding with Rocky Dsouza, Senior Practice Director at @netomi_official, as he debunks myths and reveals trends. Don't miss our blog for precise insights on time-to-value, customer support, and more! https://bit.ly/46rKyCu #CustomerSuccess

legiblebrands
2023-09-25

R to @legiblebrands: 5. http://Netomi.com - @netomi_official Netomi is the first continuous-learning conversational AI platform for customer service support. 6. http://Wonolo.com - @Wonolo Wonolo: Work Now Locally. In-demand staffing Solutions for Businesses and for people to find work

netomi_official
2023-09-22

Netomi is at the top of Analytics Insight's list of AI chatbots that you need to know about! Check it out ⬇ https://www.analyticsinsight.net/top-10-ai-chatbots-you-definitely-need-to-get-to-know/ @analyticsinme #ai

lfboteroc
2023-08-31

La implementación de la IA podría terminar siendo "el momento de la revolución industrial" para la tecnología Aneta Ranstoller @netomi_official https://bit.ly/47YB6b9

netomi_official
2023-08-15

Netomi is featured on @BusinessInsider's list of tech's next unicorns 🦄 https://www.businessinsider.com/the-startups-most-likely-to-be-the-next-unicorns-2023-8 #ai #sanctionedai #businessinsider

andreaisawriter
2023-08-06

R to @andreaisawriter: 12. @netomi_official is hiring REMOTE (US/Canada) https://jobs.lever.co/netomi/24c1862d-c42e-4512-ba44-a8952f6436b5

lfboteroc
2023-07-28

Cómo un líder de experiencias al cliente puede reforzar su estrategia en estos momentos @DylanLionMax @netomi_official https://bit.ly/3Ke6VTh

lfboteroc
2023-07-13

No todo lo que brilla es oro: porqué la IA conversacional necesita algo más que una interfaz de usuario brillante y atractiva Aneta Ranstoller @netomi_official https://bit.ly/3rpTYiL

FinVentureCap
2023-06-26

💡Curious about AI’s practical applications in fintech? Check out our upcoming Demo Day featuring @Aiera Arteria @netomi_official Ocrolus @Savvi_AI and Simetrik. Apply to attend below! Kindly note that registration does not guarantee entry. https://lu.ma/fincapitalq3demoday

netomi_official
2023-06-21

Puneet Mehta (CEO/Founder of Netomi) is speaking today at the Capitol Hill Staff Briefing on AI in Financial Services hosted by @BSAnews. Experts in the field will be talking to Congress about their role in the responsible development and deployment of AI. #ai

lfboteroc
2023-06-15

Centro de Contacto del futuro: empodere a los agentes con copilotos de IA @Aneta_R @netomi_official https://bit.ly/3Ph54R2

KaurPrabhtwt
2023-06-14

R to @AdarshChetan: I would like to add @netomi_official . They also hire freshers and provide remote work opportunity

lfboteroc
2023-06-01

Las 6 principales tendencias a las que los líderes de experiencias al cliente -#CX- deben prestar especial atención en estos momentos. 2ª Los clientes necesitan saber que están hablando con un humano Aneta Ranstoller @netomi_official https://bit.ly/3oIaxFw

RocketlaneHQ
2023-05-17

Team Rocketlane was super happy to meet another of our customers at #Pulse2023 - Rocky Dsouza from @netomi_official!

netomi_official
2023-05-17

Join us on June 2nd for our next live webinar on Generating Conversational AI Personality hosted by our own Emily Peck, Head of Conversation Design! Register now for this live event ➡ https://bit.ly/3MzRTsl #conversationalAI #CX #webinar

canozdoruk
2023-04-25

@forrester's recently published report is a must for everyone who wants to learn about chatbot deployment. The report is powered by a framework that's developed 100% by @netomi_official 💪 To learn other chatbot strategies in 2023, reach out to me https://www.netomi.com/netomis-framework-is-in-the-center-of-forresters-take-the-crisis-approach-for-successful-chatbot-deployment-report

netomi_official
2023-04-25

Netomi Founder/CEO, Puneet Mehta's crisis-inspired framework for approaching chatbot deployment is featured in @forrester's recent report! Read all about it in our recent blog ⬇️ https://www.netomi.com/netomis-framework-is-in-the-center-of-forresters-take-the-crisis-approach-for-successful-chatbot-deployment-report #forrester #chatbot #conversationalAI

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