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About
OneTone.ai is a platform designed to enhance customer communication and provide valuable insights for support teams.
Website Rank
9.25M
9.25M
Category Rank
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(None) -
Country Rank
(US) 4.08M
(US) 4.08M
Website Traffic
4.26K
4.26K
Monthly Visits Trend
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Company Size
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Employees On Linkedin
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Summary
OneTone.ai is an AI-powered tool for Customer Support and QA Leaders that automates quality assurance and monitors issues leading to customer and revenue losses.
Features
- Automated supervision of customer support interactions
- Identifies tone of voice and spelling mistakes
- Evaluates agents based on data from 100% of their conversations
- Identifies potential customer and revenue losses
- Supports over 20 languages
- Easy integration into Helpdesk and CRM
- Privacy and safety of data
Use Cases
- Automated quality assurance for customer support
- Monitoring customer communication for issues and mistakes
- Comparing qualities of agents in real-time
- Monitoring and improving agent communication with customers
- Preventing customer and revenue losses
