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About
Boost your customer support with AI
Website Rank
7.45M
7.45M
Category Rank
(None) -
(None) -
Country Rank
(None) -
(None) -
Website Traffic
10K
10K
Monthly Visits Trend
Top Traffic Countries
Top Traffic Sources
Recent Reviews
6
6
Company Size
2 - 10
2 - 10
Employees On Linkedin
4
4
Twitter Followers
142
142
Twitter Likes
5306
5306
Twitter Posts
614
614
Facebook Followers
-
-
Facebook Likes
-
-
Summary
Automate customer service and support with AI to deliver better customer experience, streamline ticket routing, and improve productivity.
Features
- Automated ticket tagging, prioritization, and routing
- Integration with CRM software like Salesforce, HubSpot, Zendesk, Outlook, and Zapier
- Smart email routing and dispatching
- Custom integration with other tools
- First line support for resolving repetitive tickets and optimizing self-service
- Second line support with tag-based ticket management and specialization
- Performance monitoring and improvement
- Faster service through AI training and FAQ automation
- Lower cost per ticket by handling recurring questions automatically
- Prioritization based on topics
- Insights and analysis through dashboards
- File type detection for dispatching and routing
Use Cases
- Automated support for customer service
- Scalable customer support with AI integration
- Streamlined ticket routing and management
- Improved customer experience and faster response times
- Optimized self-service and agent specialization
- Performance monitoring and improvement
- Handling recurring questions automatically
- Prioritization based on ticket topics
- Insights and analysis of support operations
- File type detection for efficient support
Recent Reviews (6)
2023-10-16
2023-10-14
2023-04-15
